/* ============================================================
   CallTracker Pro — Shared Design System
   ============================================================ */

/* — Google Fonts — */
@import url('https://fonts.googleapis.com/css2?family=Commissioner:wght@400;500;600;700;800&family=Inter:wght@300;400;500;600;700&display=swap');

/* — Design Tokens — */
:root {
    /* Colors — Creamy Alabaster */
    --bg:        #fdfcf8;
    --surface:   #ffffff;
    --surface2:  #f8f7f2;
    --surface3:  #f1efea;
    --border:    rgba(0,0,0,0.06);
    --border2:   rgba(0,0,0,0.08);

    /* Accent — Khushi Orange */
    --accent:    #EE7F36;
    --accent2:   #f39a5f;
    --accent-rgb: 238, 127, 54;

    /* Semantics */
    --success:   #059669;
    --warning:   #d97706;
    --danger:    #dc2626;
    --info:      #2563eb;

    /* Text — Khushi Charcoal */
    --text:      #3C3C3B;
    --text2:     #4a4a49;
    --muted:     #7a7a78;

    /* Fonts */
    --font-head: 'Commissioner', sans-serif;
    --font-body: 'Inter', sans-serif;

    /* Radii */
    --r-sm:  8px;
    --r-md:  12px;
    --r-lg:  16px;
    --r-xl:  24px;
    --r-2xl: 32px;

    /* Shadows & Glass — Enhanced */
    --shadow-sm:  0 2px 8px rgba(0,0,0,.04);
    --shadow-md:  0 12px 32px rgba(0,0,0,.06);
    --shadow-lg:  0 24px 64px rgba(0,0,0,.1);
    --glow:       0 0 0 4px rgba(var(--accent-rgb),.1);
    --glass:      blur(24px) saturate(180%);
    --glass-bg:   rgba(255,255,255,0.72);

    /* Nav */
    --nav-h: 76px;
}

/* — Reset & Base — */
*, *::before, *::after { margin:0; padding:0; box-sizing:border-box; }

html { -webkit-tap-highlight-color: transparent; }

body {
    font-family: var(--font-body);
    background: var(--bg);
    color: var(--text);
    min-height: 100vh;
    font-size: 15px;
    line-height: 1.6;
    -webkit-font-smoothing: antialiased;
}

a { text-decoration: none; color: inherit; }
button, input, select, textarea { font-family: var(--font-body); }

/* — Scrollbar — */
::-webkit-scrollbar { width: 6px; height: 6px; }
::-webkit-scrollbar-track { background: var(--surface); }
::-webkit-scrollbar-thumb { background: var(--border2); border-radius: 99px; }
::-webkit-scrollbar-thumb:hover { background: var(--accent); }

/* ============================================================
   NAVBAR
   ============================================================ */
nav {
    background: var(--glass-bg);
    backdrop-filter: var(--glass);
    -webkit-backdrop-filter: var(--glass);
    border-bottom: 1px solid var(--border);
    height: var(--nav-h);
    padding: 0 28px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    position: sticky;
    top: 0;
    z-index: 200;
    gap: 16px;
}

.nav-logo {
    display: flex;
    align-items: center;
    gap: 10px;
}
.nav-logo-img {
    height: 40px;
    width: auto;
}
.nav-logo span { color: var(--accent); }

.nav-tabs {
    display: flex;
    gap: 2px;
    overflow-x: auto;
    scrollbar-width: none;
}
.nav-tabs::-webkit-scrollbar { display: none; }

.nav-tab {
    padding: 7px 14px;
    border-radius: var(--r-sm);
    font-size: 13.5px;
    font-weight: 500;
    cursor: pointer;
    transition: background .15s, color .15s;
    color: var(--muted);
    border: none;
    background: none;
    white-space: nowrap;
    font-family: var(--font-body);
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: 6px;
}
.nav-tab.active,
.nav-tab:hover {
    background: rgba(var(--accent-rgb),.15);
    color: var(--accent2);
}

/* — Tab Panels — */
.tab-panel {
    display: none;
}
.tab-panel.active {
    display: block;
    animation: tabFadeIn 0.35s ease;
}

@keyframes tabFadeIn {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}

@keyframes slideUp {
    from { opacity: 0; transform: translateY(20px); }
    to { opacity: 1; transform: translateY(0); }
}

.nav-right {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-shrink: 0;
}

.badge-role {
    background: rgba(var(--accent-rgb),.2);
    color: var(--accent2);
    border-radius: var(--r-sm);
    padding: 3px 10px;
    font-size: 11px;
    font-weight: 700;
    letter-spacing: .5px;
    text-transform: uppercase;
}

.btn-logout {
    background: rgba(239,68,68,.1);
    border: 1px solid rgba(239,68,68,.25);
    color: var(--danger);
    border-radius: var(--r-sm);
    padding: 6px 14px;
    font-size: 13px;
    cursor: pointer;
    transition: background .2s;
    text-decoration: none;
    font-weight: 500;
}
.btn-logout:hover { background: rgba(239,68,68,.2); }

.btn-back {
    background: var(--surface);
    border: 1px solid var(--border);
    color: var(--text2);
    border-radius: var(--r-sm);
    padding: 6px 14px;
    font-size: 13px;
    cursor: pointer;
    transition: border-color .2s, color .2s;
    text-decoration: none;
    font-weight: 500;
}
.btn-back:hover { border-color: var(--accent); color: var(--accent2); }

/* ============================================================
   LAYOUT
   ============================================================ */
.container {
    max-width: 1320px;
    margin: 0 auto;
    padding: 32px 24px;
}
.container-sm { max-width: 640px; margin: 0 auto; padding: 32px 24px; }
.container-xs { max-width: 480px; margin: 0 auto; padding: 32px 24px; }

.page-title {
    font-family: var(--font-head);
    font-size: 24px;
    font-weight: 800;
    margin-bottom: 24px;
    letter-spacing: -0.02em;
}

h1 { font-family: var(--font-head); }
h2, h3, h4, h5, h6 { font-family: var(--font-body); font-weight: 700; }

/* ============================================================
   CARDS
   ============================================================ */
.card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--r-xl);
    padding: 24px;
    box-shadow: var(--shadow-md);
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}
.card:hover { box-shadow: var(--shadow-lg); }

.card-glass {
    background: var(--glass-bg);
    backdrop-filter: var(--glass);
    -webkit-backdrop-filter: var(--glass);
    border: 1px solid rgba(255,255,255,0.4);
}
.card-lg { padding: 32px; }
.card-sm { padding: 16px; }

.card-title {
    font-family: var(--font-body);
    font-size: 16px;
    font-weight: 700;
    margin-bottom: 16px;
    letter-spacing: -0.01em;
}

/* Accent top border card */
.card-accent::before {
    content: '';
    display: block;
    height: 3px;
    background: linear-gradient(90deg, var(--accent), var(--accent2));
    margin: -24px -24px 20px;
    border-radius: var(--r-xl) var(--r-xl) 0 0;
}
.card-lg.card-accent::before { margin: -32px -32px 24px; }

/* ============================================================
   STAT CARDS
   ============================================================ */
.stat-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(190px, 1fr));
    gap: 16px;
    margin-bottom: 28px;
}
.stat-card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--r-lg);
    padding: 20px 20px 18px;
    text-align: center;
    transition: all .2s cubic-bezier(0.16, 1, 0.3, 1);
}
.stat-card:hover { border-color: var(--accent); transform: translateY(-2px); }
.stat-num {
    font-family: var(--font-head);
    font-size: 34px;
    font-weight: 800;
    line-height: 1.1;
    letter-spacing: -.5px;
}
.stat-label {
    font-size: 12px;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: .8px;
    font-weight: 600;
    margin-top: 6px;
}

/* ============================================================
   PROGRESS BAR
   ============================================================ */
.progress-bar {
    height: 6px;
    background: var(--surface3);
    border-radius: 99px;
    overflow: hidden;
}
.progress-fill {
    height: 100%;
    background: linear-gradient(90deg, var(--accent), var(--accent2));
    border-radius: 99px;
    transition: width .5s ease;
}

/* Mini progress (4px) */
.mini-bar { height: 4px; background: var(--surface3); border-radius: 99px; overflow: hidden; margin-bottom: 16px; }
.mini-fill { height: 100%; background: linear-gradient(90deg, var(--accent), var(--accent2)); border-radius: 99px; }

/* ============================================================
   BUTTONS
   ============================================================ */
.btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 9px 18px;
    border-radius: var(--r-sm);
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    transition: opacity .15s, transform .1s;
    border: none;
    font-family: var(--font-body);
    white-space: nowrap;
}
.btn:active { transform: scale(.97); }
.btn:disabled { opacity: .4; cursor: not-allowed; }

.btn-primary {
    background: linear-gradient(135deg, var(--accent), var(--accent2));
    color: #fff;
    font-weight: 600;
}
.btn-primary:hover:not(:disabled) { opacity: .88; }

.btn-secondary {
    background: var(--surface2);
    border: 1px solid var(--border);
    color: var(--text2);
}
.btn-secondary:hover { border-color: var(--accent); color: var(--accent2); }

.btn-success {
    background: rgba(16,185,129,.15);
    border: 1px solid rgba(16,185,129,.3);
    color: var(--success);
}
.btn-success:hover { background: rgba(16,185,129,.25); }

.btn-danger {
    background: rgba(239,68,68,.1);
    border: 1px solid rgba(239,68,68,.2);
    color: var(--danger);
}
.btn-danger:hover { background: rgba(239,68,68,.2); }

.btn-warning {
    background: rgba(245,158,11,.1);
    border: 1px solid rgba(245,158,11,.2);
    color: var(--warning);
}
.btn-warning:hover { background: rgba(245,158,11,.2); }

.btn-ghost {
    background: rgba(var(--accent-rgb),.1);
    border: 1px solid rgba(var(--accent-rgb),.25);
    color: var(--accent2);
}
.btn-ghost:hover { background: rgba(var(--accent-rgb),.2); }

.btn-sm { padding: 5px 12px; font-size: 12px; }
.btn-lg { padding: 13px 28px; font-size: 16px; font-weight: 700; font-family: var(--font-head); }
.btn-full { width: 100%; justify-content: center; }

/* ============================================================
   FORM ELEMENTS
   ============================================================ */
.form-group { margin-bottom: 20px; }

.form-label {
    display: block;
    font-size: 12px;
    font-weight: 600;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: .6px;
    margin-bottom: 8px;
}

.form-input,
.form-select,
.form-textarea {
    width: 100%;
    background: var(--surface2);
    border: 1px solid var(--border);
    color: var(--text);
    border-radius: var(--r-sm);
    padding: 10px 14px;
    font-size: 14px;
    font-family: var(--font-body);
    outline: none;
    transition: border-color .2s, box-shadow .2s;
}
.form-input:focus,
.form-select:focus,
.form-textarea:focus {
    border-color: var(--accent);
    box-shadow: var(--glow);
}
.form-input::placeholder,
.form-textarea::placeholder { color: var(--muted); }

.form-textarea { resize: vertical; min-height: 80px; }
.form-select option { background: var(--surface2); }

/* Inline form row */
.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr 1fr auto;
    gap: 12px;
    align-items: end;
}
@media (max-width: 700px) {
    .form-row { grid-template-columns: 1fr; }
}

/* ============================================================
   TABLES
   ============================================================ */
.table-wrap {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--r-lg);
    overflow: hidden;
    overflow-x: auto;
}
.data-table {
    width: 100%;
    border-collapse: collapse;
    min-width: 500px;
}
.data-table th {
    padding: 12px 18px;
    text-align: left;
    font-size: 11px;
    text-transform: uppercase;
    letter-spacing: .9px;
    color: var(--muted);
    font-weight: 600;
    border-bottom: 1px solid var(--border);
    background: var(--surface2);
    white-space: nowrap;
}
.data-table td {
    padding: 12px 18px;
    font-size: 14px;
    border-bottom: 1px solid rgba(37,37,66,.7);
    vertical-align: middle;
}
.data-table tr:last-child td { border-bottom: none; }
.data-table tbody tr:hover td { background: rgba(var(--accent-rgb),.04); }

/* Sticky header inside scrollable container */
.data-table th { position: sticky; top: 0; }

/* ============================================================
   BADGES
   ============================================================ */
.badge {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 99px;
    font-size: 12px;
    font-weight: 600;
    background: rgba(var(--accent-rgb),.15);
    color: var(--accent2);
}
.badge-success { background: rgba(16,185,129,.15); color: var(--success); }
.badge-danger  { background: rgba(239,68,68,.15); color: var(--danger); }
.badge-warning { background: rgba(245,158,11,.15); color: var(--warning); }
.badge-muted   { background: rgba(107,107,138,.15); color: var(--muted); }

/* ============================================================
   MODALS
   ============================================================ */
.modal-overlay {
    display: none;
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,.75);
    backdrop-filter: blur(4px);
    z-index: 300;
    align-items: center;
    justify-content: center;
    padding: 20px;
}
.modal-overlay.open { display: flex; }

.modal {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--r-2xl);
    width: 100%;
    max-width: 920px;
    max-height: 90vh;
    overflow: hidden;
    display: flex;
    flex-direction: column;
    box-shadow: var(--shadow-lg);
    animation: modalIn .2s ease;
}
@keyframes modalIn {
    from { opacity: 0; transform: translateY(16px) scale(.97); }
    to   { opacity: 1; transform: translateY(0) scale(1); }
}
.modal-header {
    padding: 18px 24px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-shrink: 0;
}
.modal-title {
    font-family: var(--font-body);
    font-size: 17px;
    font-weight: 700;
}
.modal-close {
    background: none;
    border: none;
    color: var(--muted);
    font-size: 18px;
    cursor: pointer;
    padding: 4px 8px;
    border-radius: var(--r-sm);
    transition: background .15s, color .15s;
    line-height: 1;
}
.modal-close:hover { background: var(--surface2); color: var(--text); }
.modal-body { overflow-y: auto; flex: 1; }
.modal-toolbar {
    padding: 14px 24px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

/* ============================================================
   ALERTS / RESULT BOXES
   ============================================================ */
.alert {
    padding: 13px 16px;
    border-radius: var(--r-md);
    font-size: 14px;
    display: flex;
    align-items: flex-start;
    gap: 8px;
    margin-bottom: 16px;
}
.alert-success { background: rgba(16,185,129,.1); border: 1px solid rgba(16,185,129,.3); color: var(--success); }
.alert-error   { background: rgba(239,68,68,.1);  border: 1px solid rgba(239,68,68,.3);  color: var(--danger); }
.alert-warning { background: rgba(245,158,11,.1); border: 1px solid rgba(245,158,11,.3); color: var(--warning); }
.alert-info    { background: rgba(59,130,246,.1); border: 1px solid rgba(59,130,246,.3); color: var(--info); }

/* ============================================================
   UPLOAD ZONE
   ============================================================ */
.upload-zone {
    border: 2px dashed var(--border);
    border-radius: var(--r-lg);
    padding: 44px 24px;
    text-align: center;
    cursor: pointer;
    transition: border-color .2s, background .2s;
    margin-bottom: 16px;
}
.upload-zone:hover,
.upload-zone.drag {
    border-color: var(--accent);
    background: rgba(var(--accent-rgb),.05);
}

/* ============================================================
   TOAST
   ============================================================ */
.toast {
    position: fixed;
    top: calc(var(--nav-h) + 16px);
    right: 24px;
    background: var(--success);
    color: #fff;
    padding: 12px 20px;
    border-radius: var(--r-md);
    font-weight: 600;
    font-size: 14px;
    z-index: 999;
    transform: translateX(130%);
    transition: transform .3s ease;
    box-shadow: var(--shadow-md);
}
.toast.show { transform: translateX(0); }

/* ============================================================
   AGENT CARD (admin overview)
   ============================================================ */
.agent-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(290px, 1fr));
    gap: 16px;
    margin-bottom: 28px;
}
.agent-card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--r-xl);
    overflow: hidden;
    transition: border-color .2s, box-shadow .2s;
}
.agent-card:hover { border-color: var(--border2); box-shadow: var(--shadow-sm); }
.agent-card-header {
    padding: 16px 20px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    gap: 12px;
}
.agent-avatar {
    width: 42px;
    height: 42px;
    border-radius: var(--r-md);
    background: linear-gradient(135deg, var(--accent), var(--accent2));
    display: flex;
    align-items: center;
    justify-content: center;
    font-family: var(--font-head);
    font-weight: 800;
    font-size: 17px;
    color: #fff;
    flex-shrink: 0;
}
.agent-name { font-family: var(--font-body); font-weight: 700; font-size: 15px; }
.agent-username { font-size: 12px; color: var(--muted); margin-top: 1px; }
.agent-card-body { padding: 18px 20px; }
.mini-stat-row { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 8px; margin-bottom: 14px; }
.mini-stat { text-align: center; }
.mini-num { font-family: var(--font-head); font-size: 22px; font-weight: 800; line-height: 1.2; }
.mini-label { font-size: 10px; color: var(--muted); text-transform: uppercase; letter-spacing: .7px; font-weight: 600; }

/* ============================================================
   STATUS BUTTONS (agent dashboard)
   ============================================================ */
.status-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 18px; }
.status-btn {
    border: 1px solid var(--border);
    background: var(--surface2);
    color: var(--text);
    border-radius: var(--r-md);
    padding: 16px 20px;
    font-size: 15px;
    cursor: pointer;
    transition: all .2s cubic-bezier(0.16, 1, 0.3, 1);
    text-align: left;
    display: flex;
    align-items: center;
    gap: 12px;
    font-family: var(--font-body);
    font-weight: 600;
}
.status-btn:hover { border-color: var(--accent); background: rgba(var(--accent-rgb),.05); transform: translateY(-1px); }
.status-btn.selected { 
    border-color: var(--accent); 
    background: var(--accent); 
    color: #fff; 
    box-shadow: 0 8px 20px rgba(var(--accent-rgb), 0.25);
}
.status-btn.selected .status-dot { background: #fff !important; box-shadow: 0 0 10px rgba(255,255,255,0.5); }
.status-dot { width: 10px; height: 10px; border-radius: 50%; flex-shrink: 0; }

/* ============================================================
   CODE TAG
   ============================================================ */
code {
    background: var(--surface3);
    padding: 2px 9px;
    border-radius: 5px;
    font-size: 13px;
    font-family: 'Courier New', monospace;
    color: var(--accent2);
}

/* ============================================================
   FILTER BAR
   ============================================================ */
.filter-bar {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--r-lg);
    padding: 14px 18px;
    margin-bottom: 24px;
    display: flex;
    align-items: center;
    gap: 14px;
    flex-wrap: wrap;
}
.filter-label { font-size: 12px; color: var(--muted); font-weight: 600; text-transform: uppercase; letter-spacing: .5px; white-space: nowrap; }

/* ============================================================
   GRID HELPERS
   ============================================================ */
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.grid-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 16px; }
@media (max-width: 800px) { .grid-2 { grid-template-columns: 1fr; } }
@media (max-width: 900px) { .grid-3 { grid-template-columns: 1fr 1fr; } }
@media (max-width: 600px) { .grid-3 { grid-template-columns: 1fr; } }

/* ============================================================
   DRAG-HANDLE (status reorder)
   ============================================================ */
.drag-handle { color: var(--muted); cursor: grab; font-size: 16px; user-select: none; opacity: .6; }
.drag-handle:active { cursor: grabbing; }

/* ============================================================
   EMPTY STATE
   ============================================================ */
.empty-state {
    text-align: center;
    padding: 44px 24px;
    color: var(--muted);
    font-size: 14px;
}

/* ============================================================
   PCT / MINI PROGRESS BAR
   ============================================================ */
.pct-bar { height: 4px; background: var(--surface3); border-radius: 99px; margin-top: 5px; }
.pct-fill { height: 100%; border-radius: 99px; background: linear-gradient(90deg, var(--accent), var(--accent2)); }

/* ============================================================
   BACKGROUND DECORATIONS (login page)
   ============================================================ */
.bg-grid {
    position: fixed;
    inset: 0;
    background-image:
        linear-gradient(rgba(79,70,229,.03) 1px, transparent 1px),
        linear-gradient(90deg, rgba(79,70,229,.03) 1px, transparent 1px);
    background-size: 48px 48px;
    z-index: 0;
    pointer-events: none;
}
.bg-glow-1 {
    position: fixed;
    width: 800px;
    height: 800px;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(79,70,229,.05) 0%, transparent 70%);
    top: -300px; left: -300px;
    z-index: 0; pointer-events: none;
}
.bg-glow-2 {
    position: fixed;
    width: 600px;
    height: 600px;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(99,102,241,.03) 0%, transparent 70%);
    bottom: -200px; right: -200px;
    z-index: 0; pointer-events: none;
}

/* ============================================================
   RESPONSIVE — MOBILE
   ============================================================ */
@media (max-width: 768px) {
    .hide-mobile { display: none !important; }
    nav { padding: 0 16px; gap: 10px; }
    .nav-tabs { display: none; }
    .nav-tabs.mobile-open {
        display: flex;
        flex-direction: column;
        position: absolute;
        top: var(--nav-h);
        left: 0; right: 0;
        background: var(--surface);
        border-bottom: 1px solid var(--border);
        padding: 8px 16px;
        z-index: 300;
    }
    .container { padding: 20px 16px; }
    .container-sm, .container-xs { padding: 20px 16px; }
    .agent-grid { grid-template-columns: 1fr; }
    .stat-grid { grid-template-columns: 1fr 1fr; }
    .status-grid { grid-template-columns: 1fr; }
    .modal { border-radius: var(--r-lg); }
    .modal-overlay { padding: 12px; align-items: flex-end; }
    .modal { max-height: 95vh; }
}
@media (max-width: 480px) {
    .stat-grid { grid-template-columns: 1fr 1fr; }
    .filter-bar { flex-direction: column; align-items: flex-start; }
    .filter-bar .btn { width: 100%; justify-content: center; }
    nav .nav-logo { font-size: 16px; }
}

/* ============================================================
   PRINT HELPERS
   ============================================================ */
@media print {
    nav, .btn-logout, .btn-back, .modal-overlay { display: none !important; }
    body { background: white; color: black; }
}